Dog Boarding Policy

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I understand you CANNOT guarantee the health of my pet. I understand and will not hold the boarding facility responsible for conditions that are unavoidable in boarding kennels, such as but not limited to weight loss, hair loss, upper respiratory infections, bronchitis, diarrhea, and fleas.

I understand ALL pets admitted to the boarding facility must be protected against communicable contagious diseases and must be free of internal and external parasites or
will be treated on entry at the owner / agent’s expense.

If vaccinations were performed elsewhere, I can provide written documentation of the Rabies vaccination administered by a licensed veterinarian within 24 hours of notification to do so in the event my pet should bite any person or other pet while on the boarding facility’s premises.

I understand that in the event of my pet’s illness, the staff will immediately attempt to contact me or my agent to discuss the problem and treatment options, but may not be able to contact me immediately and is therefore authorized to initiate appropriate treatment until or my agent can be reached.

Should an EMERGENCY arise, I authorize the medical staff to sedate my pet and/or perform such emergency procedures as may be necessary for the health of my pet until I can be notified. I agree to pay, in full, all charges for necessary services rendered for and to my pet.

I understand that the boarding facility is not responsible for loss or damage to personal items left with the pet including but not limited to leashes, collars, toys, and bedding.

The boarding facility is to use all reasonable precaution against injury, escape, or death of my pet. The boarding facility and staff will not be held liable for any problems that develop provided reasonable care and precautions are followed.

I understand that any problem that develops with my pet will be treated as noted above and I assume full responsibility for the treatment expense incurred.
If I neglect to pick up my pet within 5 days of the date scheduled for discharge, and do not notify you within that time period, you may assume that the pet is abandoned and are hereby authorized to dispose of the pet as you deem best and/or necessary.
I have been provided with a copy of the boarding policy handout/brochure explaining boarding policy and regulations.

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Visit Us

1st North Avenue-Geoffrey Ruruti Road.

At Kahawa Sukari Estate, Off Exit 10 – Thika Road

Nairobi, Kenya
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Contact us

(+254) 708 696 992

[email protected]

[email protected]
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Open Hours

M-F: 8am – 8pm

Sat: 9am – 5pm

Sun: 11am – 5pm
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